Collection of Personal Information
When using the Web site and/or registering for our service, you may be asked to provide, or you may choose to upload, certain personally identifiable information about yourself (“Personal Information”). Personal Information can include your name, email address, physical address, payment information (such as credit card number) and other information that specifically identifies you. Categories of Personal Information we collect include:
- Identity Data, which includes name or other similar identifiers.
- Contact Data, which includes address, email address and telephone numbers.
- Financial Data, which includes payment card details.
- We will never collect Personal Information directly from you unless you have voluntarily provided it to us.
Collection of Non-Personal Information
Legal Basis and Use of Personal Information
We will only use your Personal Information when the law allows us to. Most commonly, we will use your Personal Information in the circumstances listed below. Except as described below, we do not share your Personal Information with any third party. We may use your Personal Information from time to time to send you newsletters and other information about FreshReach. We may use your Personal Information to respond to your questions or to provide service you have requested and to operate our service. We may provide your Personal Information to Marketers and Affiliate Networks in connection with any suspected violation of our Service Terms and Conditions. We may provide your Personal Information to our contractors only for use in connection with services they are performing on our behalf. We may transfer your Personal Information in connection with the sale or merger, in whole or in part, of FreshReach, its assets or the division responsible for the applicable services, or a corporate reorganization or bankruptcy proceeding. We reserve the right to access and/or disclose Personal Information and Non-Personal Information we gather as required by courts or administrative agencies and to the extent required to permit us to investigate suspected fraud, harassment or other violations of any law, rule or regulation, the Web site’s policies, or the rights of third parties or to investigate any suspected conduct which we deem improper. Please note that if you specifically consent to additional uses of your Personal Information, we may use your Personal Information in a manner consistent with that consent. Finally, we reserve the right to supplement your Personal Information with information we gather from other sources which may include information we gather from online and offline sources. We are the data controller and are responsible for your Personal Information.
Use of Non-Personal Information
We may use and share Non-Personal Information to improve and enhance your experience on the Web site and for any other business activities. For example, we may share Non-Personal Information with unaffiliated third parties, such as business partners.
Links to Third Party Services
This Web site contains links and interactive features with various third parties, such as social media services. If you already use these platforms, their cookies may be set on your device when using our Web site which allows them to recognize you through identifying tools including cookies. You should review the privacy practices of those third party and social media services since we do not control how they collect or use your information.
We will retain your information for as long as your account or inquiry is active or as needed to provide you with the services and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. We will delete your Personal Information upon written request. Even if we delete some or all of your Personal Information, we may continue to retain and use anonymous data previously collected. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.
We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us or information stored on the Web site or our servers, will be completely free from unauthorized access by third parties such as hackers and your use of the Web site demonstrates your assumption of this risk.
No Children under age 13
We have no intention of collecting Personal Information from children under the age of 13. When we become aware that Personal Information from a child under 13 has been collected without such child’s parent or guardian’s consent, we will use all reasonable efforts to delete such information from our database.
Changes to policy; Opt-Out Process
We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. However, if at any time in the future we plan to use Personal Information in a way that differs from this policy, we will post such changes here and provide you the opportunity to opt-out of such differing uses. Your continued use of the Web site following the posting of any changes to this policy means you accept such changes. We give you the option to remove your Personal Information from our list of users who receive newsletters or other information not related to an account held with us. All unsubscribe or opt-out requests should be sent to us at support[at]FreshReach.co and we will process your request within a reasonable time after receipt. We are not responsible for removing your Personal Information from the lists of any third party who has previously been provided your information in accordance with this policy.
EU DATA SUBJECT RIGHTS
If you are a situated in the EU, under the General Data Protection Regulation (“GDPR”), as a data subject, you have the following rights:
- Right to access – This right allows individuals to obtain confirmation as to whether or not Personal Information concerning him or her is being process and provide access to such Personal Information. It also allows individuals to request details of the processing of his or her Personal Information, including, without limitation, categories of recipients to whom the Personal Information have been or will be disclosed and purposes of processing.
- Right to rectify – This right allows individuals to rectify any inaccurate Personal Information about him or her.
- Right to restrict processing – This right allows individuals to block or suppress processing of Personal Information under certain circumstances.
- Right to be forgotten – This right is also known as the “right to erasure”. It is an individual’s right to have Personal Information erased or to prevent processing in specific circumstances.
- Right of data portability – This right allows individuals to move, copy or transfer Personal Information from one place to another in a secure manner without interrupting the integrity and usability of the information.
- Right to object to processing – This right allows individuals to object to certain types of processing, including direct marketing, profiling and providing for purposes of scientific or historical research and statistics.
Additionally, if we rely on consent for the processing of your Personal Information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal. To exercise your rights under the GDPR, please contact us at support[at]FreshReach.co. Please note that in order for you to assert these rights, we may need to verify your identity to confirm your right to access your Personal Information. This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. In order to verify your identity, we may need to gather more Personal Information from you than we currently have.
Cross Border Transfers:
Our Web site is maintained in the United States of America. By using the Web site, you authorize the export of Personal Information to the USA and its storage and use as specified in this policy. We transfer Personal Information from the EU to the USA and other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. Information stored in the USA may be subject to lawful requests by the courts or law enforcement authorities in the USA. Personal Information of data subjects within the EU will be transferred in compliance with the requirements of the GDPR.
Our Terms and Conditions
Use of the service through our Web site is governed by, and subject to, the Service Terms and Conditions. Your use, or access, of the Web site constitutes your agreement to be bound by these provisions.
For questions or concerns relating to privacy, we can be reached through the Contact form on our site.